LINKTOUR (“we”, “us”) prioritizes and is committed to complying with applicable personal data protection laws and regulations, considering personal data protection a crucial component of the company’s business ethics and compliance management.

LINKTOUR believes that protecting personal data is essential for building and maintaining trust with customers, partners, and users. Therefore, we are committed to maintaining a high degree of transparency in processing the personal data you provide to us, or the personal data collected through your interactions with us, and ensuring that your personal data is appropriately protected.

This Privacy Notice aims to explain to you the circumstances and methods LINKTOUR collects, uses, and protects your personal data, and to inform you of your rights regarding personal data, as well as how you can control your personal data and protect your privacy.

· Web & Social Media Visitors



When you visit our website, social media pages or app, we may also use cookies and similar technologies to ensure security and functionality, remember preferences, and, where applicable, perform analytics or other non-essential functions based on your consent. For detailed information about the categories of technical data involved, purposes, legal bases, retention periods, and how to manage your choices, please see our Cookie Notice: https://www.linktour-auto.com/en/cookie.html

When you interact with our official social media pages, the relevant platform provider may process your personal data as a separate controller or, for certain page analytics/insight functions, jointly with us. Please also refer to the privacy notice of the relevant platform provider for more information.

We may disclose your personal data to the following categories of recipients as necessary to provide you with products and services and to fulfill our legal obligations:

• Authorized distributors and service providers for vehicle sales, delivery, after-sales service, and customer support;
• Our affiliates and subsidiaries for group management, business operations, and service provision;
• Cloud service providers, third-party service operators, and IT service providers for system operation, data storage, and technical support;
• Accountants, legal counsel, and other professional service providers for auditing, legal compliance, and professional consulting services;
• Local law enforcement agencies, regulatory bodies, or government departments, as required by law or by lawful request.

We disclose personal data only to the extent necessary to achieve the above purposes and require the relevant recipients to protect your personal data in accordance with applicable data protection laws.

Your personal data may be transferred to affiliated companies or service providers located in China. China is not currently recognized by the European Commission as a country providing an adequate level of protection. In such cases, to ensure data security, we have adopted the Standard Contractual Clauses (SCC) approved by the European Commission and/or other applicable legal transfer mechanisms, and implemented appropriate technical and organizational measures to ensure that your personal data is adequately protected during transfer and processing. You can contact us at dataprivacy@linktour-auto.com for a copy or summary of these safeguards.

To protect your personal information from loss, theft, and unauthorised access, use, or disclosure, we have implemented technical, administrative, and physical security measures including encryption of transmitted and stored data, and access right concepts. We will continuously evaluate and improve our data protection measures to ensure that your personal data is properly protected throughout the entire processing.

•Right of Access：You have the right to request confirmation from us regarding the processing of your personal data and to obtain an accessible copy of the data.

•Right to Rectification：If you find your personal data to be inaccurate or incomplete, you have the right to request correction or supplementation.

•Right to Erasure / Right to be Forgotten：In certain circumstances, you may request the deletion of your personal data, such as when the data is no longer necessary or you withdraw your consent.

•Right to Restriction of Processing：In certain circumstances, you may request restrictions on the processing of your data.

•Right to Data Portability：Where processing is based on your consent or a contract with you and is conducted automatically, you may request access to the data you have provided to us and, where technically feasible, its transmission to other controllers in a readable format.

•Right to Object：When we process your personal data based on legitimate interests, you have the right to object on grounds relevant to your specific circumstances. You always have the right to object to processing for direct marketing purposes.

•Withdrawal of Consent：If processing is based on your consent, you may withdraw your consent at any time without affecting the legality of the processing prior to the withdrawal.

•Right to Lodge a Complaint：You have the right to file a complaint with the relevant regulatory body regarding our processing of your personal data.

The above rights are not absolute and its application depends on the specific processing activities and applicable laws.

We do not carry out decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you, unless we specifically notify you otherwise in relation to a particular service.

If you wish to exercise any of your rights, please contact us by the email dataprivacy@linktour-auto.com. If you have any objections or complaints about the way we process your personal data, please let us know and we will try to help. You always have the right to lodge a complaint with the supervisory authority where you live, work or where you believe an infringement has taken place. You may find the contacts of the data protection authority on this webpage: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

Linktour Automobile Co., Ltd. (“LINKTOUR”) is the controller who processes your personal data as described in this notice. Depending on the relevant processing activity, certain LINKTOUR group entities may act either as separate controllers or jointly with LINKTOUR in determining the purposes and means of processing. Where LINKTOUR entities act as joint controllers, the essence of the relevant arrangement is available upon request. LINKTOUR is also the primary point of contact for data subjects that wish to exercise their rights and the main responsible party for providing information to data subjects. You may contact LINKTOUR as the primary contact point for all requests relating to this notice, including where processing is carried out jointly with another LINKTOUR entity.

Data Controller Primary Contact: Linktour Automobile Co., Ltd.
Unified Social Credit Code: 91130534689267660K
Company Address: No. 12, Huigong Avenue, Qinghe County, Xingtai City, Hebei Province, China.

Other Controllers: Linktour Automobile Co., Ltd. Hefei Branch
Unified Social Credit Code: 91340111MAE3085Y7P
Company Address: First floor, Building A4, Yungu Innovation Park, Xizang South Road, Yandun Street, Baohe District, Hefei, Anhui Province, China.

Other Controllers: Linktour Automobile SRL
Company Registration No.: 14461170962
Company Address: Milan Via Luca Signorelli 3 Cap 20514

LINKTOUR has appointed a Data Protection Officer who can be reached via e mail or via post as set out below:
E-mail address: dataprivacy@linktour-auto.com
Postal address: First floor, Building A4, Yungu Innovation Park, Xizang South Road, Yandun Street, Baohe District, Hefei, Anhui Province, China.

We reserve the right to change this privacy notice from time to time. We will inform you of any changes by posting the updated privacy notice on our website (including clarification of updates). We encourage you to contact us if you have any questions about the privacy notice or about how we process your personal data.